Refund policy

We want you to be happy with your purchase. If you need to make a return, please review the following guidelines to ensure a smooth process.

Return Authorization

Before sending anything back, please contact us during regular business hours to receive a return authorization. We can only accept returns that have been authorized in advance.

Return Eligibility

To qualify for a return:

• Merchandise must be unused, uncut, unopened, and in sellable condition.
• Fabric must be returned rolled—not folded.
• Cut yardage, opened items, and custom-fabricated products are not eligible for return.
• Fabric measuring less than 10 yards is not returnable.
• Some fabric brands are final sale and cannot be returned under any circumstances.

Timeframe

All returns must be initiated within 10 days of receiving your order. Product returns after 30 days will not be considered.

Restocking Fees & Shipping Costs

• A 25% restocking fee will be applied to all authorized returns unless the return is due to an error on our part.
• Original and return shipping costs are the customer’s responsibility. If your order qualified for free shipping and is returned, the original shipping cost will be deducted from your refund.
• Please note: Returns due to incorrect or incomplete shipping addresses will also incur return shipping fees.

Refunds

Once we receive and inspect your return, we’ll let you know if it’s been approved. If approved, a refund will be issued to your original payment method within 10–15 business days. Keep in mind that your bank or credit card provider may take additional time to post the refund.

If it’s been more than 15 business days since your return was approved and you haven’t received your refund, please reach out via our Contact Us page.